No matter how well your office is running, there is always room for improvement! Consistently looking for ways to improve your processes can lead to greater efficiencies and cost savings in the long run. Models like Six Sigma and Kaizen are often used to help identify ways to improve on a day-to-day basis. This process of continuous improvement can help eliminate inefficiencies and wasteful activities or time-consuming steps in the procurement cycle. It’s about taking a critical look at your processes, finding gaps and opportunities for improvement.

Continuous improvement was ranked the second highest priority by NASPO members in 2019, but what does continuous improvement look like? Well, to help answer that question we talked to our members to find out! Watch this video to hear about how NASPO members have implemented continuous improvement methodologies in their offices!