AI is becoming a prevalent tool in the IT procurement process, necessitating extensive stakeholder engagement, market research, and meticulous planning to tackle unexpected challenges and enhance efficiency. Running pilot programs and careful analysis of total cost of ownership are recommended strategies to effectively manage associated risks and ensure that the chosen IT solutions meet the requirements of public entities.

Check out NASPO’s article on this topic here:

State Procurement Offices Should Carefully Avoid Tech Fads | StateTech Magazine