Type: self-paced, online Access Time: 365 days from enrollment

Description: In most organizational settings, you'll be expected to work in teams. At times, your team members may not be physically in the same office with you. And yet, communicating effectively within these teams is critical to the success of the team, and critical to your personal success on any given project or task. This introductory-level course will help you improve your collaborative communication by providing best practices and effective tips and techniques.

Contact Hours: This course is worth five (5) hours of continuing education credit.

CEUs: .5 

Learning Objectives:

1. Identify the factors in interpersonal communication
2. Modify communication strategies to be successful in small and large groups
3. Devise a strategy for working effectively in remote settings, including in telework settings
4. Explain the purpose of various types of meetings and explain the outcomes expected
5. Attend a meeting and perform the role of an effective communicator in the meeting
6. Prepare for, moderate, and follow up after a meeting to ensure effective use of organizational resources
7. Document a meeting and distribute minutes or a meeting summary as appropriate

Key Features

1. Mobile-friendly
2. Audio-enabled
3. Badge and credit-awarding
4. Real-world case studies
5. Fully accessible
6. Expert-supported

Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 5 hours

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.