Type: self-paced, online      Access Time: 365 days from enrollment

Description: The ability to write clearly and directly is highly prized in most organizations. Well-written emails and documents can help you earn respect among your peers. And poorly written emails and documents can detract from success at all levels. The ideas, techniques, and checklists in this introductory-level course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. This course will also teach how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.

Learning Objectives:

• Recognize the difference between ineffective and effective writing
• List and define the four major factors of effective writing (clarity, tone, organization, and delivery).
• Recognize the role of the audience in effective communication and the importance of understanding an audience's needs
• Employ formal and informal outlining techniques
• List and recognize techniques for overcoming writer's block
• Recognize the importance and dangers of writing quickly
• Revise for wordiness, unnecessary phrases, redundancy, and jargon
• Write more effective emails and recognize the appropriate use of email in an organizational setting
• Employ checklists for organizing, writing, and revising

Contact Hours: This course offers five (5) contact hours for continuing education credit.

CEUs: .5

Key Features:

• Expert-supported
• Mobile-friendly
• Fully accessible
• Badge and credit-awarding
• Real-world case studies
• Games & Flashcards
• Audio-enabled

Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 5 hours

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.