Type: self-paced, online      Access Time: 365 days from enrollment

Description: Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts. This course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.

Learning Objectives:

1. Discuss the role of emotional intelligence for managers and project managers
2. Explain why improving emotional intelligence can improve managerial performance
3. Recognize the importance of emotional intelligence in successful project management
4. Discuss the nine key EI factors
5. Apply EI factors to project scenarios

Contact Hours: This course offers three (3) contact hours for continuing education credit.

CEUs: .3

Key Features:

• Mobile-friendly
• Audio-enabled
• Badge and credit-awarding
• Real-world case studies
• Fully accessible
• Games & Flashcards
• Expert-supported
• Video content

Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 3 hours

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

This course does not require any additional purchases of supplementary materials.

CAPM®/PMP®/PgMP®

• Technical PDUs: 1.5
• Leadership PDUs: 0.5
• Strategic/Business PDUs: 1

PfMP®

• Technical PDUs: 0
• Leadership PDUs: 0.5
• Strategic/Business PDUs: 1

PMI-ACP®

• Technical PDUs: 0
• Leadership PDUs: 0.5
• Strategic/Business PDUs: 1

PMI-PBA®

• Technical PDUs: 0
• Leadership PDUs: 0.5
• Strategic/Business PDUs: 1

PMI-RMP®

• Technical PDUs: 0
• Leadership PDUs: 0.5
• Strategic/Business PDUs: 1

PMI-SP®

• Technical PDUs: 0
• Leadership PDUs: 0.5
• Strategic/Business PDUs: 1