Type : self-paced, online Access Time : 365 days from enrollment

Description : Whether adopting new technology or adapting to a drastic shift in an organization's core focus, change is a constant in any successful business. Managers play a fundamental role in successful effecting changes across an organization, and meanwhile, humans, by nature, will often resist change out of fear of the unknown. This introductory course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.

Learning Objectives :

1. Discuss organizational change and the forms it can take
2. Describe Kotter's Eight Step Process recommended for implementing change successfully
3. Outline Lewin's model of change and discuss its limitations
4. Identify the factors a leader or manager can employ to promote change
5. Outline the change initiative planning process
6. Explain the role of a leader in communicating change
7. Discuss methods to foster participation
8. Discuss the underpinnings of resistance to change and how to overcome it
9. Discuss other models of change management (ADKAR, GE CAP, Cisco Change Roadmap)
10. Match change management models to specific scenarios
11. Understand strategic change and mastering a changing environment

Contact Hours : This course offers four (4) contact hours for continuing education credit.

CEUs : .4

Key Features :

• Mobile-friendly
• Audio-enabled
• Badge and credit-awarding
• Real-world case studies
• Fully accessible
• Games & Flashcards
• Expert-supported
• Video content

Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 4 hours

CAPM®/PMP®/PgMP®

• Technical PDUs: 1.75
• Leadership PDUs: 1.75
• Strategic/Business PDUs: 0.5

PfMP®

• Technical PDUs: 1.75
• Leadership PDUs: 1.75
• Strategic/Business PDUs: 0.5

PMI-ACP®

• Technical PDUs: 0
• Leadership PDUs: 1.75
• Strategic/Business PDUs: 0.5

PMI-PBA®

• Technical PDUs: 1.75
• Leadership PDUs: 1.75
• Strategic/Business PDUs: 0.5

PMI-RMP®

• Technical PDUs: 0
• Leadership PDUs: 1.75
• Strategic/Business PDUs: 0.5

PMI-SP®

• Technical PDUs: 0
• Leadership PDUs: 1.75
• Strategic/Business PDUs: 0.5