This course is funded by NASPO to be FREE for everyone.
Type: self-paced, online
This Procurement U online course is designed to offer perspective on conflict, common sources of discord and some typical responses to it. You’ll also discover techniques to resolve conflict, address anger, and stop hostile behavior. You will learn how to determine when conflict management is needed and how to apply it, in order to maintain a productivity in the workplace.
This course is a web-based training that is self-paced. Given the length, you are encouraged to take the course in small segments that meet the needs of your schedule. You determine, when, where, and at what speed you complete this course.
Course Technology Requirements:
Suggested Audience: Procurement professionals looking to gain a better understanding of how to manage conflict in a professional setting.
Contact Hours: This course offers 1 contact hour for continuing education credit.
CEUs: .1
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