Type: self-paced, online Access Time: 365 days from enrollment

Description: This course defines negotiation and reviews the importance of advocating for yourself and your interests. Because negotiation tends to be characterized in a stereotypically masculine way, this course considers some of the challenges that women tend to face when negotiating. The course reviews key negotiation concepts such as BATNA and ZOPA as well as common negotiation mistakes and the five stages of the negotiation process. The course-takers will also engage in negotiation scenarios for opportunities to prepare for common situations they may encounter.

Learning Objectives

1. Define negotiation
2. Explain why negotiations are important
3. Describe some of the challenges women tend to face when negotiating
4. List critical negotiation skills
5. Describe common negotiation mistakes and impasses
6. Define key concepts like BATNA and ZOPA
7. Describe the importance of preparation
8. Formulate an opening position and explain when to make the first offer
9. Distinguish between different bargaining approaches and their advantages and disadvantages
10. Consider circumstances where pressing pause or walking away is the best step in a negotiation
11. Describe what is involved in closing and implementing a deal
12. Explain how to approach common negotiation scenarios

Contact Hours: This course is worth three (3) contact hours for continuing education credit

CEUs: .3

Key Features: 

1. Mobile-friendly
2. Audio-enabled
3. Badge and credit-awarding
4. Real-world case studies
5. Fully accessible
6. Games & Flashcards
7. Expert-supported
8. Video content

Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 3 hours

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.